Delivery Policy

Delivery & Return

Choose a specific delivery date & time that suits you for an additional fee.

 

Delivery Options Overview

Agrani Motors offers ideal shipping methods for any requirement. Be it low priced through its Own Delivery System (Inside Dhaka), SA/Sundarban Courier (Outside Dhaka). And in addition, you can also pick up your order yourself at our Head Office if you prefer. On this page, you´ll find an overview of all available Delivery methods.

Delivery Options:

  • Same Day Delivery (250 BDT-400 BDT) Location wise
  • Next 2-3 days Delivery (150 BDT-250 BDT) Location wise
  • Cut off time for next day delivery 3pm
  • Outside Dhaka As per Courier and Packages Rate

Return and Exchange :

We wish you every purchase with a good experience with the right product. Even though if there is any manufacturing fault or if the delivered product is wrong we are not offering an exchange or return facility.

Return, exchange, Refund or Warranty won’t be applicable for the bellow conditions-

  • Physical Damage or burn items
  • Clearance sell items
  • If the intact seal is torn or damaged
  • If the product has any scratches
  • If the item is not in resellable conditions
  • If the item is not including all the accessories, papers, and other things that were delivered

If there is any issue, please let us know within 24 hours by email to agranimotors@gmail.com

You must need to return all the boxes, accessories, stickers, labels, with the proper box and without putting any sticky tape on the product. You need to bring the item to our office or send it by courier to our office address and you need to pay the courier charge while sending the package to us.
After receiving the product we will check and let you know the status. If a refund is required it will be done within 72 hours of receiving the items.
If there is any fault of the product, we will bear the courier charge as inside Dhaka 50 Tk and outside Dhaka 100 Taka if there is any additional charges customer needs to bear that. If the product is OK but the customer still wants to return and get a refund in that case all the necessary Payment processing fee and delivery charges will be bear by the customer.
If the customer receives any discount or cashback or gift it should be taken back and refund.

You can contact us- +880 1711-081161 (11 am to 7.30  pm)

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